Welcome to the official Warhammer Online Support Homepage. This is your starting point for resolving any problems that you may be having with Warhammer Online, or answering any questions about the game.

Answers to all of your WAR questions can be retrieved from our online searchable knowledge base which includes information on technical issues, player policies, billing questions, and anything else that you might want to know about Warhammer Online.

We are delighted to have you here participating in this community and look forward to working with you to resolve any questions or problems that you may encounter. Thank you, and welcome to Warhammer Online!

Rob DiBiano
Director of Customer Support

Mythic Entertainment


In-Game Support

• 24 hours a day, seven days a week.
• Game related issues only please.
• Just use our In Game Appeal Interface located under the ? on your toolbar to contact one of our Game Support Representatives.

Web (Knowledge Base) Support

• 24 hours a day, seven days a week.
• All known issues searchable here.
• Use this link to access our Knowledge Base: http://help.warhammeronline.com

Technical or Billing Support

• To contact us via web form, please click on the "Contact Us" support link found here: http://help.warhammeronline.com
• Enter your EA.com username and password (this is your EA.com login information, not your Warhammer game account. First time users may have to create an EA.com account from this page before proceeding).
• Fill out all of the required information, and submit your question.
• If you would like to contact us via phone, please call: 650-628-1001. Our phone support hours are 10am to 10pm EST, 7 days a week.